Get in touch
Thank you for contacting Headway Norfolk and Waveney. Please note that our inbox is not monitored outside of regular office hours, including bank holidays.
If you require immediate assistance or support, please consider reaching out to one of the following helplines:
Headway UK Helpline: 0808 800 2244
Samaritans: 116 123
Childline: If you're under 19, you can also call 0800 1111. The number will not appear on your phone bill.
For medical assistance contact your GP, dial 111, or in an emergency contact 999.
If you need help with your care or need to report an adult/ child at risk of harm you can contact your local social services team.
Norfolk county council social services
Telephone: 0344 800 8020
Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments
Suffolk County Council
0800 917 1109 the number is open 24 hours a day.
Your message is important to us, and we will respond promptly during our regular office hours, Monday through Friday, 8:30 am-4:30 pm. Thank you for your understanding.
Compliments, Comments & Complaints
Headway Norfolk and Waveney aims to provide services and support to meet the needs and expectations of Headway members, their family and carers in a professional and respectful manner. To make sure that we are doing our job well, we would like to hear from you about these services. We would value your feedback and suggestions about Headway Norfolk and Waveney. It is through your experience and the feedback you provide to us that we can address any issues that may have given you cause for dissatisfaction.
Read moreHeadway Day Service Centres
Please find below the areas that Headway Norfolk and Waveney operate in.
Norwich HQ
This is where our office staff are based.
4 Woolgate Court
St Benedicts Street
Norwich
NR2 4AP
Great Yarmouth
The King's Centre
30 Queen Anne's Rd
Great Yarmouth
NR31 0LE
Lowestoft
The Kirkley Centre
154 London Road South
Lowestoft
Suffolk
NR33 0AZ
Norwich
Methodist Church
Bowthorpe Rd
Norwich
NR5 8AB
Long Stratton
Town Council Pavillion,
Monor Road Plauing Fields,
Manor Road,
Long Stratton, NR15 2XR
Kings Lynn
South Lynn Community Center
10 St Michaels Road
King's Lynn
PE30 5HE
Dereham
The Meeting Point
Jubilee Suite
St Withburga Lane
Dereham
NR19 1ED
Aylsham
Emmanual Church Alysham
Cawston Road
Aylsham
Norfolk
NR11 6BX
Want to make a referral?
Referrals can be made either directly by you or by somebody else on your behalf. All referrals are carefully reviewed and assessed by our Team in the first instance.
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